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RETURNS POLICY

Last Updated: January 8, 2026

30-Day Satisfaction Guarantee

We stand behind the quality of The Cigar Dossier. If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Return Conditions

To be eligible for a return, the journal must be in unused condition with no writing or marks on the pages. The product must be returned in its original packaging.

How to Initiate a Return

To start a return, contact us at [email protected] with your order number and reason for return. We'll provide you with return shipping instructions.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping method.

Refund Processing

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method used for purchase.

Damaged or Defective Products

If your journal arrives damaged or defective, contact us immediately at [email protected]. We'll arrange for a replacement or full refund at no cost to you, including return shipping.

Questions?

For any questions about returns or refunds, contact us at: [email protected]